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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturing factory specializing in solar energy storage solutions.
Does your company provide customized manufacturing?
Yes, we provide comprehensive OEM/ODM services. Our experienced R&D team develops customized solutions to meet specific customer requirements efficiently.
What is the typical delivery time for orders?
For items currently in stock, the delivery time is approximately 1 month.
Do you provide samples for testing?
Samples are available upon request. Customers are required to pay for the sample unit and the associated freight costs.
What are your standard terms of payment?
For orders under $3000, 100% payment is required before shipment. For orders exceeding $3000, a 30% deposit is required, with the remaining 70% due before shipment. Alternative terms can be negotiated.
What is the lifespan of the battery system?
The system utilizes high-quality LFP (LiFePO4) cells, offering a cycle life of 3500 to 8000 cycles depending on the specific model and depth of discharge.