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Frequently Asked Questions
Are you a professional manufacturer?
Yes, we produce high-quality solar modules for global customers and provide OEM/ODM services. We also supply complete solar energy systems using top-tier components.
What is the typical lead time for an order?
For solar modules, production typically takes 10-15 days. For complete solar systems, it depends on the capacity, generally ranging from 7 to 30 days.
How does the product warranty work?
Solar modules come with a 12-year product warranty and a 30-year linear power guarantee. For system components like inverters and batteries, we provide repair or replacement services during the warranty period.
Is this system suitable for outdoor installation?
Yes, our hybrid inverters are IP65 rated, and we provide outdoor-rated stainless steel grid-connected cabinets to ensure durability in various environments.
What is the lifespan of the lithium battery packs?
Our lithium batteries are designed for a service life of over 10 years, offering more than 6000 cycles at 90% Depth of Discharge (DOD).
Can the system be customized for my specific building?
Absolutely. We offer customized mounting brackets for metal, concrete, and tiled rooftops, and the system capacity (100KW to 200KW+) can be adjusted to meet your energy needs.