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FAQ
What main products can you provide?
We can provide many series of solar products, mainly producing solar panels, solar inverters, power walls, lithium-ion batteries, gel batteries and all solar system solutions according to your needs.
How is your technical support?
We can provide lifetime online support via communication tools. We will always provide you with video calls if you have any questions after delivery.
How about the delivery time?
We can always deliver within 5-15 working days. Ordinary products we always have stock, it can be sent out within 15 days. Large orders need to negotiate the completion time.
Can you provide OEM service?
Yes, as a professional solar system manufacturer, we can provide customers with full support for OEM and on-site installation, as well as after-sales service.
How do we guarantee quality?
We can provide pre-production samples before mass production, and final inspection before shipment. We also provide 24-hour after-sales service to solve any problems as soon as possible.
What are the payment terms?
Accept delivery terms: FOB, CIF, EXW, FAS, CIP, FCA, DDP, DDU. Accept payment methods: T/T, L/C, PayPal. Packaging is professional and environmentally friendly to ensure cargo safety.