Frequently Asked Questions
Do you accept OEM or ODM orders?
Yes, we accept both OEM and ODM. We have a professional design team available to assist with your specific requirements.
What is the minimum order quantity (MOQ)?
Usually, we accept 500 kgs for trial orders. This depends on the specific items, materials, and sizes. Please contact us for further details.
What is your sample policy?
Paid samples are available upon request. We typically charge a small fee ($50/time for within 10kgs), which can be sent via express with freight collect or prepaid at a discounted rate.
What certifications do your products have?
Our products have passed ISO quality management system certificates, required international certifications, and BSCI audits, along with third-party test reports.
What is the typical delivery date?
Products are normally shipped within 25-35 days after order confirmation, though this may vary based on the specific order quantity.
How can I track my order status?
We provide email updates throughout the production process. We will send PP sample photos before production and bulk sample photos before shipment to ensure quality.