Frequently Asked Questions
How to choose the right solar panel for my needs?
Please provide your specific power requirements and installation environment, and our technical team will recommend the most suitable panel configuration for your project.
What is the difference between Monocrystalline and Polycrystalline panels?
Monocrystalline panels offer higher efficiency and a sleeker look as they are made from high-grade silicon. Polycrystalline panels are typically more cost-effective but require slightly more space for the same power output.
What is the standard delivery timeline?
Standard samples are typically ready within 7 days. For bulk wholesale orders, the delivery time is approximately 15 days depending on the order volume.
What kind of warranty is provided for these panels?
We provide a 10-year product warranty along with a 25-year linear output power warranty to ensure long-term performance and reliability.
How do you handle technical support?
Our professional engineering team provides comprehensive technical support. We offer 24-hour online assistance to resolve any operational queries within a rapid timeframe.
Are the flexible panels compatible with existing systems?
Yes, our panels utilize MC4 compatible connectors and standard PV technology cables, making them easy to integrate with most existing solar controllers and inverters.